Shipping policy
We ship our buttons from Tenerife, Spain.
SHIPPING FEES AND DESTINATIONS.
Shipping fees depend on your destination and will be shown at the checkout once you have entered the country and zip code.
If the system does not let you check out, then there are 2 options: either we cannot ship to your country due to some regulations or it is just not yet in the system.
Please feel free to contact us per email to check if we can add a shipping rate for your country.
SHIPPING TIMES.
Our order processing time is 1 to 3 working days for Spain and other countries outside of European Union. That is the time we need to pack, label your orders and hand them over to Correos (our local carrier).
We expect delivery times to be about 10 working days depending on the destination, however we cannot be held responsible for any delays due to custom controls.
Regarding European Union: as of August 2026 until further notice (because there seems to be a communication problem between post operators systems after the latest EU customs reform and following codes change) we will ship all the orders to European Union from continental part of Spain apx. 1-2 times per month. We will open shipping option for this region and announce it on instagram once the next shipping date is clear.
CUSTOMS.
When a package is delivered internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. As a general rule the buyer is responsible for paying custom duties upon receipt of the package.
USA
Due to new tariffs by US government Spanish post charges us extra fee for customs clearance, so the current shipping rate is higher than it used to be. But may be you could animate a friend to order together and split the costs😁
United Kindom
We can only process orders from the UK manually, please contact us via email. But basically it comes down to the following :
Private UK clients who's order value is below 135 GBP can only order via our etsy shop. The platform will charge you UK VAT and provide us with its VAT number to avoid further custom charges. I can add any product from our main shop to etsy upon request.
Private UK clients who's order value is above 135 GBP can order from the main shop but UK import VAT and custom duties will be charged by UK authorities EXTRA upon arrival of the goods to UK.
The UK VAT-registered business customers will be responsible for accounting for the UK VAT. We will issue a VAT free invoice due to export. Depending on the order value custom duties may also apply. Please kindly check with your local authorities.
Switzerland
We offer shipping to Switzerland and will attach invoice and customs declaration to our package, however custom duties, import tax and handling fee from the Swiss post may apply depending on the order weight and value, the client is liable of paying these charges. Please check with your local authorities before placing the order. Our packages are very light tending to be 100-250g. One set weights between 12 and 25 grammes, so the import taxes should be really low.
For all other countries please check with your local authorities. We will not be responsible for any custom duties and handling fees related.